“We are your IT department.”
As an extension of your business we will work for you and with you. Making the transition of integrating us into your daily business endeavors as seamless as possible. Benefits of hiring AGJ for your IT support needs doesn’t have to be scary or a difficult decision. IT should be comforting, welcoming, supporting and something that you can rely on. At AGJ we strive to make our team a part of your team; working together to create the perfect blend of one cohesive functional unit.
As we’ve met business owners across Gulfport, Biloxi and the surrounding Gulf Coast area, we’ve been surprised by the repeated number of bad technology experiences, especially with IT support. Surprisingly, we hear the same complaints time and again: they don’t answer their phones, they respond very slowly, or the most common, once they finally get here, they never solve the problem the first time. Using these complaints we’ve build our business model to solve these problems so they are no longer a concern.
We believe that technology should be a tool at your disposal to help you reach your business goals. If your technology isn’t driving efficiency and effectiveness, we’d love to show you how we can help.
Your IT Support
Whether remote or onsite we are your IT department. From complete care 24 / 7 coverage to hourly packages we will find the coverage level suited to your specific business needs. Looking for just backups or disaster preventative measures? We have those covered as well.
Locally run out of our Gulfport Mississippi office we service the Gulf Coast area. From Pascagoula, Ocean Springs, Gulfport, Biloxi, Pass Christian, Long Beach, Gautier and Bay St. Louis our clients get the best service wither onsite or remote. Our technicians work diligently to provide professional IT support in Harrison, Hancock and Jackson Counties. But we also have clients as far as Hinds county and Forrest county. With a willingness to travel to Jackson MS, Hattiesburg MS, New Orleans LA, Mobile AL, and Pensacola FL.
"Professional and responsive support"
AGJ Systems & Networks has been the outsourced IT provider for the City of D’Iberville for over ten years. Their extensive knowledge of municipality software, enterprise technology, coupled with fast and friendly support made them the logical choice for Mississippi’s fastest growing city. It is a great comfort to know that twenty-four hours a day and seven days a week that our IT team is on the job and capable of responding to any problem or issue. I would highly recommend AGJ to any government city, agency, or business looking for professional and responsive support.
"We LOVE our AGJ crew!"
Our office relies on AGJ for all of our technology needs and we are never disappointed. The fast (and always friendly) response from the help desk and the confidence of knowing our data is backed-up and that our network is monitored twenty-four hours a day, seven days a week helps us focus our time and energy on running our business. We trust them to keep us streamlined and productive and I know I can count on them to help us succeed. We LOVE our AGJ crew!
"They eliminated our technology problems"
As the second largest expat accountancy practice in the United States its essential that our IT systems are always running efficiently and smoothly. The deadlines and tempo we operate at requires the best and most effective technology partners. We have been using AGJ’s Managed Services Care for more than 6 years and they have eliminated our technology problems and allowed us to focus on building and running our business. In our world the ability to work and respond quickly to our clients is a key to success. AGJ gets that and is responsive, knowledgeable and readily available. AGJ is not just our IT guys they are a trusted business partner.
"A drastic improvement in uptime"
AGJ's Complete Care Program is timely, knowledgeable, and responsive to our needs. They understand accounting applications and because of that we have seen a drastic improvement in not only uptime but in productivity.
"I would recommend them to anyone"
AGJ’s managed service plan has been right on target for the needs of our Firm. Their help desk and responsive support coupled with the understanding of our various legal applications has made them an ideal solution to support our multi-office environment. I would recommend them to anyone looking for friendly knowledgeable IT resources.
"Support Request feedback"
Summary of Trouble Ticket: "Spoofed Email" Comment: Very pleasant customer service and resolved the problem in a prompt and efficient manner.